Privacy policy

Victor Crescent Dental Clinic respects your privacy and handles personal information in line with the Privacy Act 1988 (Cth), the Australian Privacy Principles and applicable Victorian health privacy requirements.

What this website collects

• Details you give us by email or by phone, such as your name, email address, contact number and message.
• Basic technical information that your browser provides when you visit, such as device type and pages viewed.

The enquiry form on this website prepares an email in your own email app. We receive only what you choose to send. Please do not include sensitive health details in an enquiry.

How we use information

We use your details to respond to your enquiry, arrange appointments and provide care. We do not sell personal information. We only disclose it where you have agreed, where it is needed to provide your care, or where the law requires or permits it.

Online booking and maps

Online booking is provided by a third-party booking portal. Maps on this website are provided by Google Maps. These services have their own privacy policies and may collect information when you use them.

Clinical records

Health information collected when you attend the clinic is held securely and managed in line with applicable health records laws. You can ask the clinic how your records are handled.

Access, correction and complaints

You may ask to access or correct personal information we hold about you, or raise a privacy concern, by contacting us at reception@vcdentalclinic.com.au or on 03 9704 6166. If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner at oaic.gov.au.